Introduction
Educational Background
- Certifications – Philippine Call Center Institute [60-hours]: 2014
Skills
- Cold Calling
- Sales
- Customer Service
- Live Chat
- Computer Literate
- Technical Support
- Billing Expert
- Adding or editing data in CRM
- web research
- responding to emails
Job Title
Customer Service Representative
Experiences
- Order-taker role/Hotel Planner – Agents Only PH: Jun 2022 – Sep 2022
- Call Trader – Transparent BPO: Jan 2022 – Apr 2022
- Customer Advisor II – Concentrix: Oct 2018 – Jan 2022
- Customer Service Representative – Panasiatic Solution Inc: Nov 2014 – Sep 2018