Marian

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Introduction
Educational Background
Bachelor of Science in Business Administration major in Financial Management Mount Carmel College 2012-2016
Skills
  • Agency Management Software
  • Social Media Platforms
  • Microsoft Office
  • Calendar Management
  • Interpersonal and Intrapersonal Skills
  • Communication
  • Collaboration
  • Flexibility
  • Solution-oriented
  • Listening
Writing Sample

The tracking says my package was delivered but it never arrived.

Hi! We appreciate you reaching out to us about the situation. First, can you please check your doorway or check your email for notifications regarding your package. If a confirmed package has not arrived, provide your tracking number and I will check the status and location of your package right away.

Why do I need to pay duty fees?

Hi! We understand that paying duty fees is an extra unwanted cost, but you are helping our local economy that way. The duty fees you pay have the purpose of protecting our economy, local jobs, residents, environment and so on.

I am a size x in brand y, what size would you say I am in brand z?

Hi! I’m Marian of _________, here to assist you. Brand y and Brand z use the same standard size, so size x is also good on you. Is there anything I can assist you with?

I don’t care that the discount code is expired, it was offered to me and I should be able to use it.

Hi! We appreciate you telling us about the situation. Unfortunately, there is nothing we can do for you to still use that code. To make it up to you here/s a coupon with 5% discount on your next purchase.

It is unacceptable that my package has not arrived yet, I want to send it back. (We can’t send it back, you need to return it yourself).

Hi! I’m really sorry you’re experiencing this problem. In order to send back the package, you need to return it yourself as soon as it arrives by telling the delivery person that you wish to return the package. We will send you a refund as soon as we receive a notification that the package was returned. I will keep you posted on the process and will ensure that it won’t happen again.

Job Title
Customer Service Representative
Experiences
  • Financial Advisor BDO September 18, 2018 – January 30, 2022
  • Cashier First Agro industrial Rural Bank July 15, 2017- January 28, 2018
  • Cashier EPSTEMPCO-VISAYAS – Consumer Store Dept June 6, 2016 – June 16, 2017
Costs
Starting from USD 1500 per month

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