Introduction
Educational Background
Bachelor of Science in Hospitality Management
La Consolacion College
June 2005 to March 2009
Skills
- Professional with ten (11) years of experience in sales and customer service.
- Well versed in Microsoft Office packages, i.e. Excel, Word, and PowerPoint.
- Effective written and verbal communication skills.
- Energetic, efficient and articulate in customer service.
- Capable of building productive relationships with clients and colleagues.
- Strong analytical and problem solving skills with a talent for identifying client needs.
- Able to work in a physically and mentally demanding environment.
- A team player with positive leadership qualities.
- Can work well under pressure.
- Resourceful, flexible and goal-oriented.
- Continually strives to raise benchmark and consistently produces high quality work.
- Superior time management skills and strong attention to detail.
- Ability to perform tasks under minimal supervision.
- Always making the difference and doing the extra mile to achieve more sales.
- Challenge driven with good interpersonal and network skills.
- Very structured individual and possess strong diligence to my work holding flexibility.
- Front Office (1 year)
Job Title
Concierge Customer Service Specialist
Experiences
- Concentrix Bacolod
Team Leader – Comcast
Present - SWISS WATCH GROUP LLC INTERNATIONAL
Luxury team lead – Fine Watches, Accessories and jewelries
May 2016 to June 2020 - DEBENHAMS MH ALSHAYA DAREEN INT’L -Store, DK
Manager
July 2010 to March 2016 - AL JAZEERA EXCHANGE LLC -DOHA, QA
TELLER
May 2009 to June 2010 - GUEST SERVICE AGENT PHILIPPINE AIRLINES BACOLOD CITY
Apprenticeship
January 2008 to January 2008
Costs
Starting from USD 2000 per month