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Educational Background
  • Master of arts in Education major in English Central Philippines State University, 2019
Digital Marketing Interpersonal Skill Marketing Leadership Time Management Decision Making Sales Coomunication Skills
Job Title
Account Manager
May 2022 – May 2023 Healthybos Global Corporation – CSM / Operations Manager • Conduct Regular meetings, conferences, engagements with the Supervisors • Present Business Review Weekly to the Client • Manage 12 Campaigns and ensuring client compliance on a weekly Long-term planning to create initiatives that further the company’s overall goals • Coordinate different teams to foster exchange of ideas and provide cross-team learning opportunities • Assess and analyze departmental budgets to find ways to minimize expenses and optimize profits • Inspire and motivate employees to perform at their best through positive encouragement and incentive initiatives • Communicate with the board or other senior officials about shifting company priorities and projects • Identify potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue • Identify opportunities to expand or shift course in order to take advantage of changes in the market basis Feb 2019 – Apr 2022 Team Leader – Exact Care Pharmacy • Observe team and individual performance while providing daily coaching and ensuring client compliance on a monthly basis • Handle calls from customers seeking information about their insurance coverage for medical assistance and prescription medicines • Ensure adherence to state and federal compliance policies, reimbursement policies, and contract compliance • Present a Business Review Weekly to the ClientFeb 2018 – Feb 2019 Technical Support Representative – Xfinity • Receive incoming calls of concerns from technical issues and billing disputes and ensure customer satisfaction is achieved within the call • Assist the customer with their device by addressing technical issues and providing troubleshooting instructions • Contact and follow up with consumers whose concerns have been handled, and provide any upgrades or additional services they may requireJan 2016 – Jan 2018 Customer Service Representative – Vivint Solar • Collect data to precisely assess the customer’s solar energy needs and select the solar energy products and systems that best satisfy those requirements • Provide customers with information regarding the company’s solar energy solutions and billing and after-sales assistance

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