Introduction
Educational Background
Central Philippines State University DJVV Campus
Bachelor of Science in Information Technology
June 2013 – April 2017
Skills
- PC Troubleshooting
- Basic Programming(PHP, JavaScript)
- Web Design(HTML, CSS, Bootstrap)
- Customer Service Representative
- Experienced in using several tools like MicrosoftOffice(Word, Powerpoint, Project)
- Windows(7,8,10)
- AWS, tools made by top service providers in theUS like RSSX(Verizon), Crossroads(Verizon),Telegence(AT&T), PEARS(AT&T), Genesis(T-MOBILE), Sprint MVNO(Sprint), PTS(PortabilityTicketing System), TAS(Tracfone Agent System),FedEx, USPS(United States Postal Service), AgentSupport, Knowmax etc.
- Database Management(MySQL, MariaDB)
Job Title
IT Technical Support
Experiences
- Customer Service Representative/Tech Support
PanAsiatic Solutions
May 2017 – January 22, 2022 - OJT Experience (PC Hardware Troubleshooting)
Michael Computer Solutions
June 2016 – Sept. 2016
Costs
Starting from USD 1800 per month